IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Pizza LA ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, and physical delivery address
- Payment information used for pizza orders or catering deposits
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information, and website usage patterns
- Cookies used to remember your cart and preferences
2. How We Use Your Information
- Processing and delivering your pizza orders
- Communicating about catering inquiries, school lunch programs, and order status
- Enhancing our website functionality and your ordering experience
- Maintaining strict records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including order confirmations, delivery updates, catering coordination, and customer support.
Opt-In & Consent: You will only receive messages if you have explicitly opted in via our website forms or at checkout. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA).
Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.
Message Frequency & Carrier Info: Message frequency varies based on your interactions with us. Standard message and data rates may apply. Carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.
Help & Support: Reply "HELP" for assistance or contact us at [email protected].
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or delivery logistics, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
- Service Providers: Third-party vendors who assist in payment processing, delivery routing, or order scheduling.
- SMS Providers: Aggregators solely for the purpose of delivering messages you have consented to receive.
- Legal Compliance: If required by law, legal process, or to protect our rights.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures, including encryption of sensitive data and secure access controls. Despite these measures, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Contact Us
3109 N San Fernando Rd
Los Angeles, CA 90065
Phone: (323) 739-6088
Email: [email protected]
By using our website and services, you consent to this Privacy Policy. Last updated: February 2026.
