1. Business Information

We provide fresh pizza and catering services for individuals, schools, programs, and events across California.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable laws or regulations
• Interfere with the operation or security of the website
• Attempt to gain unauthorized access to any part of the site
• Provide false or misleading information

We reserve the right to suspend or terminate access to the website at any time for violations of these Terms.

3. Online Ordering

Our website allows you to place orders for delivery or pickup and to submit catering or program inquiries.

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order at our discretion
• Menu items, prices, and promotions may change without notice

Once an order is confirmed, you are responsible for ensuring that all order details, including delivery address, contact information, and items selected, are accurate.

4. Pricing, Taxes, and Payments

• All prices are listed in U.S. Dollars
• Applicable sales tax, delivery fees, and service charges may apply
• Payment must be made using approved payment methods at checkout or as agreed for catering and school programs

We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Cancellations and Refunds

• Orders may only be canceled or modified within a limited time before preparation begins
• Refunds are not guaranteed and are issued at our discretion
• For large, catering, or school orders, separate cancellation terms may apply

If you experience an issue with your order, please contact us promptly so we can attempt to resolve it.

6. Delivery and Pickup

• Delivery times are estimates and not guaranteed
• Delays may occur due to traffic, weather, or high demand
• You are responsible for providing accurate delivery information
• Risk of loss passes to you upon delivery or pickup

If no one is available to receive a delivery, we may leave the order at the location or return it without refund.

7. School Programs and Catering Services

• You represent that you have authority to place the order on behalf of the organization
• Special pricing, minimum order requirements, and scheduling policies may apply
• Written confirmation may be required for large or recurring orders
• USDA-compliant or program-specific requirements must be disclosed in advance
• Failure to meet scheduling or payment obligations may result in cancellation of services

8. Food Safety, Allergies, and Dietary Information

• We cannot guarantee any item is free from allergens
• You are responsible for informing us of any allergies or dietary restrictions before ordering
• Consumption of our products is at your own risk

9. Intellectual Property

All content on this website, including logos, text, images, menus, and designs, is the property of Pizza LA or its licensors. You may not copy, reproduce, distribute, or use any content without our prior written permission.

10. Limitation of Liability

• Pizza LA shall not be liable for any indirect, incidental, or consequential damages
• Our total liability for any claim shall not exceed the amount paid for the applicable order
• We are not responsible for losses caused by events beyond our reasonable control

11. Disclaimer of Warranties

• The website and services are provided "as is" and "as available"
• We do not guarantee uninterrupted access or error-free operation
• All information is subject to change without notice

12. Governing Law and Venue

These Terms and Conditions are governed by the laws of the State of California. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Los Angeles County, California.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be effective when posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Text Messaging (SMS)

Pizza LA may send SMS messages to customers who have provided their mobile phone number and explicitly opted in. Messages include:

• Order confirmations and status updates
• Delivery and pickup notifications
• Customer support communications
• Promotional offers, only if expressly opted in

Message frequency varies. Message and data rates may apply. Participants must be 18 years or older.

You can opt out anytime by replying "STOP" to any message. We will confirm your opt-out via SMS. To opt back in, sign up again.

For help, reply "HELP" or contact us at [email protected] or (323) 739-6088. Consent is voluntary and not required to make a purchase. We do not sell, rent, or share your number. Our SMS program complies with TCPA, and CTIA. Carriers are not liable for delayed or undelivered messages.

15. Contact Information