Terms and Conditions
Welcome to Pizza LA, LLC ("we," "our," or "us"). These Terms and Conditions govern your access to and use of the Pizza LA website, online ordering system, and related services, including delivery, pickup, catering, and our SMS messaging program. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.
1. SMS Messaging Program
Pizza LA offers a mobile messaging program to improve your experience and ensure optimal customer support.
- Program Description: By opting into our SMS service, you may receive message types including service updates, appointment confirmations, order status notifications, and marketing promotions. The program is designed to respond to your service-related inquiries and provide timely updates regarding your orders.
Opt-Out: You can cancel the SMS service at any time. Just text 'STOP' to (323) 739-6088. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed.
Support: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
- Frequency and Rates: Message and data rates may apply. Message frequency varies based on your interactions with our service.
- Liability: Carriers are not liable for delayed or undelivered messages.
2. Age Restriction & Legal Representation
By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.
3. Privacy Policy
Your use of the messaging program is also governed by our Privacy Policy. View it here: Privacy Policy.
4. Online Ordering & Payments
- All orders are subject to acceptance and availability.
- Payment must be made using approved methods at checkout.
- Menu items and prices may change without notice. Once an order is confirmed, you are responsible for the accuracy of delivery details.
5. Delivery and Pickup
Delivery times are estimates and not guaranteed. You are responsible for providing accurate delivery information. Risk of loss passes to you upon delivery or pickup.
6. School Programs and Catering
Special pricing and scheduling policies apply to large-scale orders. Written confirmation may be required for recurring school lunch programs.
7. Food Safety and Allergies
We cannot guarantee any item is 100% free from allergens. Please inform us of any dietary restrictions before ordering. Consumption of our products is at your own risk.
8. Intellectual Property
All content on this website, including logos, text, and designs, is the property of Pizza LA and may not be reproduced without prior written permission.
9. Limitation of Liability
Pizza LA shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the applicable order.
10. Governing Law
These Terms are governed by the laws of the State of California. Any legal action shall be brought exclusively in the courts located in Los Angeles County, California.
11. Changes to These Terms
We may update these Terms from time to time. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
12. Contact Information
Physical Street Address: 3109 N San Fernando Rd, Los Angeles, CA 90065
Business Phone: (323) 739-6088
Support Email: [email protected]
Last Updated: April 2026
